Cannot Access Administrator Account - Chromebook Forum : Google Chromebook Forums
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post #1 of 3 (permalink) Old 11-12-2013, 07:17 PM Thread Starter
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Join Date: Nov 2013
Posts: 1
Cannot Access Administrator Account

I am currently booting my Samsung Chromebook in developer mode and have come across the problem of not being able to access the admin account. When I look at the users in a non admin account it tells me which account is admin. I can still sign into the account that it says is admin but when i look at the users it says that I still need to sign into the admin account(the account I am signed into). I used to be able to use the admin account. Does anybody have an idea for the reason of this.
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post #2 of 3 (permalink) Old 07-03-2014, 09:36 AM
Join Date: Mar 2013
Location: australia
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Reset your Chromebook from the sign-in screen by holding down the keys ctrl-alt-shiftR and clicking-Restart. If you are signed in to your Chromebook, sign out first, then use ctrl-alt-shift-R. Then click Restart. Once the Chromebook restarts, click Reset. This fixed mine.
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post #3 of 3 (permalink) Old 10-20-2020, 03:38 PM
Join Date: Aug 2020
Posts: 35
In any web browser, go to

Starting from the sign-in page, enter the email address and password for your admin account (it does not end in Forgot your password? An admin account has privileges to manage services for other people in your organization.

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