Chromebook not always recognizing bluetooth keyboard - Chromebook Forum : Google Chromebook Forums
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post #1 of 2 (permalink) Old 06-05-2014, 05:04 PM Thread Starter
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Chromebook not always recognizing bluetooth keyboard


I am using an Acer C720 with the newest version of Chrome OS. I have a bluetooth keyboard that's a Azio KB333BM.
The issue I have is the Chromebook keeps losing connection to this bluetooth keyboard. I don't think it's a keyboard issue. I previously used this keyboard with a Mac computer and never had this happen once but it began as soon as I sold the Mac and switched to the Acer C720.
There are times I can type on it and it works fine. Yet if I walk away from the computer and come back in a few minutes more than 50% of the time it no longer works. If I go into the menu and see Bluetooth settings it shows that the keyboard is not connected. I then select to connect but it just says connecting but never connects. The only way to get it to work again is to restart the computer and most of the time it then works.
This is obviously frustrating. This Azio keyboard is designed for Mac computers and has the Mac option, control, and command keys. Other than that I know most of the time these are still all technically the same as any other bluetooth keyboard so I wouldn't think this only works with Mac computers. Yet it seems that maybe when not used for awhile the keyboard goes into some type of sleep state and then wakes up when the computer is restarted.
First, I like this keyboard and would like to know if there's a way I can fix this problem. If not I'd gladly buy another keyboard but I want to make sure that it has nothing to do with my settings and is not a Chrome OS bug. I don't want to buy another keyboard and then have the same problem. If it is simplify an issue of Chrome OS not getting along with this specific keyboard I'd like suggestions of good keyboards I can look into.
Thanks in advance for your help.
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post #2 of 2 (permalink) Old 06-06-2014, 01:53 AM
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Your keyboard...

I don't want to come across as being negative, but if you're using a keyboard designed predominately for a Mac ~ on a Chromebook ~ it's not surprising that it doesn't work as well as you'd like it to...

It stands to reason that some anomalies could be forthcoming and it appears you've come across the main one... Unless someone comes up with a/the ultimate answer, I think your latter suggestion - that of getting a new keyboard - would be an advantageous step in the right direction...

The one good thing to come out of this, is that fewer people will get caught out, when considering what keyboard they should purchase for 'their' Chromebooks: due to your informative topic...

An interesting scenario, which I'll be keeping an eye on....

We can only survive on this earth, as long as we're able to serve the purpose for which we came here...

Therein lies the 64,000 dollar question: 'What might that be'???
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