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post #1 of (permalink) Old 04-14-2014, 06:51 AM Thread Starter
tedaze
Junior Member
 
Join Date: Apr 2014
Location: Liverpool UK
Posts: 2
I have a virus that has locked me out..!

Hi
I have a virus on my Samsung Chromebook. It will not allow me to sign in on any account.
I noticed my computer screen was pulsating bigger and smaller and I could not move the cursor. So I switched off and re-started it, only to find I could not sign into my account.
Because I cannot sign into my account I cannot restore factory settings.
Is there any I can restore factory settings or access my account on the infected computer without signing in.
I have already changed.my googlemail account number from another computer.
Please help, Thanks
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