I have a virus that has locked me out..! - Chromebook Forum : Google Chromebook Forums
 
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post #1 of 3 (permalink) Old 04-14-2014, 06:51 AM Thread Starter
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Join Date: Apr 2014
Location: Liverpool UK
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I have a virus that has locked me out..!

Hi
I have a virus on my Samsung Chromebook. It will not allow me to sign in on any account.
I noticed my computer screen was pulsating bigger and smaller and I could not move the cursor. So I switched off and re-started it, only to find I could not sign into my account.
Because I cannot sign into my account I cannot restore factory settings.
Is there any I can restore factory settings or access my account on the infected computer without signing in.
I have already changed.my googlemail account number from another computer.
Please help, Thanks
tedaze is offline  
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post #2 of 3 (permalink) Old 04-14-2014, 12:40 PM Thread Starter
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Join Date: Apr 2014
Location: Liverpool UK
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[QUOTE=tedaze;33657]Hi
I have a virus on my Samsung Chromebook. It will not allow me to sign in on any account.
I noticed my computer screen was pulsating bigger and smaller and I could not move the cursor. So I switched off and re-started it, only to find I could not sign into my account.
Because I cannot sign into my account I cannot restore factory settings.
Is there any I can restore factory settings or access my account on the infected computer without signing in.
I have already changed.my googlemail account number from another computer.

P.S Also I just pressed 'Shift/Alt\Ctrl/R' to try 'powerwash' but nothing happens when I press 'reset'!!!!
Please help
tedaze is offline  
post #3 of 3 (permalink) Old 12-05-2016, 12:28 AM
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Virus


virus
angellily is offline  
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