unable to access comcast email - Chromebook Forum : Google Chromebook Forums
 
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post #1 of 3 (permalink) Old 04-08-2013, 09:03 AM Thread Starter
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unable to access comcast email

i am using an acer 7 chromebook and today when i go to my comcast logon site XFINITY by Comcast -- Official Customer Site | Email | Watch TV Online, i can sign on, but when i go to open an email, it just goes back to a new home screen for comcast; i have using this site on the chromebook for months with no problems and can open my email on another laptop with no difficulties - any ideas about what to do? thanks
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post #2 of 3 (permalink) Old 01-24-2014, 12:05 PM
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If the problem was on Comcasts' end they have fixed it...

I have no problem pulling e-mail from Comcast at all

Bob G
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post #3 of 3 (permalink) Old 02-22-2015, 05:30 PM
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Try clearing the cache.
Go to your Chromebook settings -> Show advanced settings -> Clear browsing data
Deselect all except "Cached images and files".
Usually this helps when there's an issue with a website you visit a lot.
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