Sometimes it has to be dead silent where you're at. With my iPhone i cannot have the TV or radio too loud or else it will get confused with the commands im giving it since it's hearing more than what im saying. Also try using commands it is programmed for, that will help. Does anyone know if their something we can read about the Chromebook commands so we can better understand how to use them just in case their not working?I hear people say it works great, but I think that it hates me. For some reason it can never understand what I say. Do you think it is the tone of my voice, pitch or what? How do you make it work for you.