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Discussion Starter · #1 ·
My Chromebook is connected to my network, but it will not connect to the internet. It is not a problem of the router/modem, we have tested this theory.

What settings and stuff does my Chromebook need to be set to? I called Samsung but they're so fast to depo the laptop, I can't even try to fix it over the phone. So I figure before I send it in, maybe someone else has had this problem.
 

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First, try to turn off then turn on again your Wi-Fi equipment. Usually that will solve the problem.

Next, turn off encryption on the Wi-Fi first to see if it will connect. If it does, turn on encryption again then try to connect again.
 
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