Thanks, I tried going through the steps by using a USB flash drive to create a recovery disk however i get an error when it trys to write a temp file at the end of the disk creation and when i try to do the recovery it says try again unrecoverable error. Is there another method to getting the recovery disk onto a flash drive? or could it be since im using Google Chrome on my PC that im getting the error? I tried IE 9 to create the recovery disk and got the same error.Normally the Owner couldnt removed. Only additional Users coule be removed.
If you want to get the Acer in factory fresh state you have to recover your
Recover your Chromebook - Chrome OS Help