[Dee]

If I call tech support for the chromebook, will I get to talk to an American, or will I end up talking to India like when I call Dell or HP?

 

[modder]

For what kind of issue? For hardware you end up getting redirected to the vendor, so for example Samsung

 

[omosh]

I think the tech support will be vendor specific as modder has suggested. In that case, do you mean to say Dell and HP originate from India?

 

[homer]

For all other issues (not hardware) aren't you supposed to use the Chromebook Ninjas. I don't remember seeing a phone number for them. I was under the impression it was e-mail only.

 

[woods]

For all other issues (not hardware) aren't you supposed to use the Chromebook Ninjas. I don't remember seeing a phone number for them. I was under the impression it was e-mail only.

I am just curious to know who the Chromebook ninjas are? If it is email only, can we say that the turn around for a query is normally standardized?

 

[Quinn]

There are some people here who had directly dealt with the Chromebook Ninjas. I think there might have been a thread about that a few weeks ago. Still, I hope it isn't e-mail only.

 

[zora]

I believe that this is the thread that you are talking about. Unfortunately, no one really said anything about their personal experience yet, so I think this is still a valid question.

 

[russcasey]

I'd interpret that positively and say that chromebooks are simple to use and reliable!

 

[BWR]

I just added my experience to the thread Zora mentioned.