I've had the volume buttons go unresponsive on my Series 5, but only very occasionally - once or twice since I got it. Fixed by a reboot.
Sounds like (sorry
) you may have a hardware problem?
Sounds like (sorry
this will do a factory resetthere's 2 things you can do:
1. go to settings keyboard and disable treat top-key row as functions
2. there is sometimes a glitch on some chromebooks where if you've been wearing headphones you need to unplug them then replug them to start it working.
if none of this is successful reboot or restart your computer.
if this doesn't work try doing
1. Sign out of your account by clicking open the menu in the bottom-right corner of the screen and clicking "Sign Out."
Click the "Sign out" button. Devon Delfino/Business Insider
2. Press "Ctrl" "Alt" "Shift" and "R" on your keyboard, and then select "Restart" — a box will appear on the screen.
3. Select "Powerwash" and then "Continue."
4. Follow the prompts and sign back into your account, then follow the on-screen instructions to set up your Chromebook again.